I’ve been meaning to post these awhile ago, but I did a session back at 360|Flex 2010 DC and I included a list of 12 Heuristics for UX. To be completely honest, they are influenced by Jakob Nielsen’s Ten Usability Heuristics, but I don’t really like his angle or implementation and they are definitely lacking as far as user experience is concerned.
Here is the list:
- Response
- Metaphor
- Navigation
- Consistency
- Training
- Efficiency
- Design
- Prevention
- Recovery
- Help
- Emotion
- Anthropomorphism
I’m working up a more in-depth exploration and will post it soon.


