12 Heuristics of UX

I’ve been meaning to post these awhile ago, but I did a session back at 360|Flex 2010 DC and I included a list of 12 Heuristics for UX. To be completely honest, they are influenced by Jakob Nielsen’s Ten Usability Heuristics, but I don’t really like his angle or implementation and they are definitely lacking as far as user experience is concerned.

Here is the list:

  1. Response
  2. Metaphor
  3. Navigation
  4. Consistency
  5. Training
  6. Efficiency
  7. Design
  8. Prevention
  9. Recovery
  10. Help
  11. Emotion
  12. Anthropomorphism

I’m working up a more in-depth exploration and will post it soon.

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